Business Process Reengineering in Hospitals: A Literature Review of Related Methodologies and Approaches

Authors

  • Riska Nazaria Adhirajasa Reswara Sanjaya University
  • I Made Samitha Wijaya Adhirajasa Reswara Sanjaya University
  • Alicia Dipta Pranudia Adhirajasa Reswara Sanjaya University
  • Dzulhiba Adhirajasa Reswara Sanjaya University
  • Devin Wirawan Adhirajasa Reswara Sanjaya University
  • Hendro Dwiky Chaesar Male Adhirajasa Reswara Sanjaya University
  • Mira Veranita Adhirajasa Reswara Sanjaya University, Bandung, Indonesia

DOI:

https://doi.org/10.56778/rjslr.v2i1.246

Keywords:

Business Process Reengineering, Rumah Sakit, Metodologi

Abstract

Tujuan dari penelitian ini adalah untuk menyelidiki metodologi rekayasa ulang proses bisnis (BPR) dan pendekatan terkait di rumah sakit. Penelitian ini menggunakan metode tinjauan literatur untuk menggali berbagai sumber akademis dan praktis yang membahas tentang penerapan BPR di rumah sakit. Kualitatif digunakan untuk menganalisis dan mensintesis hasil dari literatur yang relevan. Temuan penelitian ini mendapatkan tambahan wawasan yang lebih dalam tentang aspek-aspek penting yang mempengaruhi kesuksesan penerapan rekayasa ulang proses bisnis (BPR) di rumah sakit. Temuan tersebut menyoroti sembilan faktor utama yang menjadi fondasi dalam menjalankan proyek BPR, dimulai dari komitmen manajemen hingga strategi. Komitmen manajemen diidentifikasi sebagai pilar utama, karena tanpa dukungan penuh dari pimpinan, perubahan yang diinginkan sulit tercapai. Selain itu, pemberdayaan karyawan juga dianggap sebagai faktor penting, di mana partisipasi aktif mereka memudahkan kesuksesan proyek BPR. Penggunaan metode dan alat yang tepat dalam implementasi BPR juga disoroti sebagai aspek penting.

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Published

2024-04-30

How to Cite

Riska Nazaria, Wijaya, I. M. S., Pranudia, A. D., Dzulhiba, Devin Wirawan, Male, H. D. C., & Mira Veranita. (2024). Business Process Reengineering in Hospitals: A Literature Review of Related Methodologies and Approaches. RADINKA JOURNAL OF SCIENCE AND SYSTEMATIC LITERATURE REVIEW, 2(1), 262–270. https://doi.org/10.56778/rjslr.v2i1.246

Issue

Vol. 2 No. 1 (2024): Radinka Journal of Science and Systematic Literature Review (RJSLR)

Section

A Systematic Literature Review

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